Our team
At WILLIAM AUSTIN SERVICES, our team is the heartbeat of our operations. United by core values of Commitment, Integrity, Teamwork, Excellence, Consistency, Togetherness, and Enthusiasm, each member plays a vital role in delivering unparalleled service. Our commitment is evident in every project we undertake, guided by a steadfast integrity that ensures honesty and transparency in all our dealings. Teamwork is the cornerstone of our success, fostering collaboration and mutual support that drive us towards excellence. We take pride in the consistency of our services, ensuring that every client experience is of the highest quality. The sense of togetherness within our team not only enhances our work environment but also reflects in the positive relationships we build with our clients. And it's our collective enthusiasm that fuels our continuous improvement and innovation. Together, we are more than just a team; we are a family dedicated to setting new standards in environmental control and energy management.
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Paul Grao
Meet our Director, he bring a wealth of knowledge and experience to the table, he also has a lively and cheerful personality. In his free time, he enjoys taking walks with his dog, Ziggy.
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Paul Whitehouse
Meet Our Manager Director, a highly knowledgeable professional in the field, with an exceptional sense of humour and a fervent passion for cycling.
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Helen North
Meet our Accounts and Payroll Manager, who not only excels in her role but also enjoys spending time with her family, horse riding, and walking her furry friend Daisy.
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James Fordyce
Meet our Maintenance Manager, who has brought valuable expertise from working in the industry for a number of years. Outside of work he enjoys watching his children play football, taking country walks & spending time with loved ones.
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Flavia Paiva
Meet our Media Content Creator/Strategist, who has a passion for genealogy and photography outside of work. When not in the office, she loves spending quality time with her family.