ABOUT US

OUR HISTORY

Since our inception in 1976, WILLIAM AUSTIN SERVICES has evolved from a visionary idea into the dynamic enterprise you see today. Rooted in the enduring ethos of our founder, William Austin, we are committed to delivering complete customer satisfaction. This commitment has been the cornerstone of our growth and success over the decades.

**Environmental Control and Energy Management Pioneers**

We take pride in being more than just a service provider. As environmental control and energy management engineers, we specialize in offering bespoke heating, ventilation, and air conditioning (HVAC) solutions. Catering to a diverse clientele, our services span across various commercial and public sectors, each project a testament to our unwavering dedication to excellence and innovation in environmental management.

Strategically Located for Nationwide Service

Our headquarters, nestled in the heart of the West Midlands, serves as a strategic base, enabling us to extend our top-tier services to customers across the entire UK with remarkable efficiency and responsiveness.

“With over 40 years’ experience in commercial HVAC in commercial properties, William Austin has always provided a reliable 24/7 365 days a year call out service. The helpdesk staff are helpful and approachable. We find the company to be a pro-active and knowledgeable partner for our heating, air conditioning and controls installations, whose professional staff have understood and supported our changing business needs for many years.”

— Richard West, Head of Maintenance, Buzz Bingo

“William Austin’s are more than a plumbing company they will go above and beyond in everything they do. The team are friendly and always happy to help, I have worked with Paul W and Paul G for a number of years in the hotel industry and in the care home industry. As both areas need to be very reactive/ planned the team will always assist any hour of the day/ night to attend and resolve the issue to keep the system operational. The team are willing to travel any distance as our properties are located over a large area of the country. We have worked closely and set up a reactive attendance and out of hours attendance which has never failed. William Austin are my first call for any plumbing/ heating and air con issue for my building.”

— Daniel Carter, Regional Property Manager, Four Seasons Housing Group.

“I have worked with William Austin for many years and have always found them responsive to our needs, and willing to go the extra mile. As we operate a 24/7 business, we have found their staff to be courteous and helpful, always responding in a flexible and professional manner when called upon. I would have no hesitation in recommending them for maintenance, or new installations.”

— Phil Berry, Regional FM Support Manager, Arqiva